vPlan was unavailable due to failure of one of the systems

Incident Report for vPlan

Resolved

vPlan is fully operational again.

Posted Feb 01, 2024 - 09:20 CET

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 01, 2024 - 09:18 CET

Identified

The cause of the issue has been identified. Our team is working on a solution.

Posted Feb 01, 2024 - 09:08 CET

Investigating

vPlan is currently unavailable. Our team is investigating the cause of the issue.

Posted Feb 01, 2024 - 08:47 CET

This incident affected: vPlan (API, Web Application, Mobile Apps, File storage, Event storage, Message processing) and vPlan Infrastructure.